Terms and conditions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Country refers to: Delaware, United States
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Freatz Inc, 1221 College Park Dr, Suite 116, Dover/DE, 19904.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Service refers to the Website.
• Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Website refers to Freatz, accessible from www.freatz.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

To create an account on Freatz, you must be at least 18 years of age.

You must provide accurate and up-to-date information when creating your account.

You bear the responsibility for any actions taken under your account, including any errors made. For instance, if you input incorrect banking details, we cannot be held liable or responsible for such mistakes.

Creating multiple accounts or impersonating someone else by using their name is strictly forbidden, may be considered illegal and will cause your account(s) to be immediately terminated or suspended. You are expected to maintain only one account and any actions taken under your account are your responsibility. Misrepresentation or fraudulent behavior is not tolerated and can lead to serious consequences.

It is your responsibility to ensure the accuracy of your bank details for payment receipt. Any inaccuracies in the provided bank information could result in non-receipt of payment. However, and if your payment was not processed due to incorrect banking information, you will have the option to correct any errors and resubmit your withdrawal request.

We reserve the right to suspend or terminate your access immediately, without prior notice or liability, for any reason, particularly if you violate these Terms and Conditions.

If your account is suspended, you will not have access to any available funds during the suspension period. In the event of termination, your right to use the service will end immediately. Moreover, you will forfeit any claim to a positive balance that may have accrued in your account at the time of termination.

We may terminate or suspend Your access immediately, without prior otice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

If you wish to delete your account at any point, please contact us at delete@freatz.com. In line with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) of the European Union, we respect your right to control your personal data. Upon receiving your request, we will promptly delete your account.

Voucher usage

Vouchers can only be used for the type of operation or sales channel specified on the voucher. For example, a breakfast voucher cannot be used for lunch or dinner. Likewise a voucher for delivery cannot be used for on premise consumption.

Vouchers must be used within the expiration date.

Vouchers cannot be used in conjunction with any other offer or promotion. This means you cannot combine different financial benefits as such other vouchers, coupons, employee discounts, corporate discounts, affiliated perks or any other type of discounts that may be accepted by Freatz's partners.

Survey Response Verification: Once you've filled out and submitted a survey, it will be subject to a verification process by our team. This validation procedure spans a period of 10 days. However, there may be instances where the verification is completed sooner. Upon the successful validation of your survey responses, the corresponding reimbursement will be deposited into your Freatz Wallet balance.

Voucher reimbursement

The user will receive a reimbursement up to the voucher's value if the receipt's amount exceeds it, or the full amount of the receipt if it's equal to or less than the voucher's value. It's included as the full amount of the receipt, any cost related to taxes, gratuity, service fees, or any other payment. The total amount to be considered will be the final amount paid by the consumer.

Voucher restrictions

Vouchers cannot be transferred or used by anyone other than the individual who originally obtained them. Only the person who secured the voucher is authorized to use it. Only the individual who secured the voucher is permitted to provide feedback or share their perception about the surveyed experience.

The vouchers are only valid for use, and consequently for reimbursement, at the specific venues or establishments mentioned in the voucher's details.

A single voucher is applicable at a time, whether for a group or individual experience. Although the user can invite additional guests, only one individual is eligible for cash-back from that group event, assuming they meet the necessary qualifications. It's important to note that multiple requests for reimbursement from the same experience are not permitted. Similarly, a user cannot apply multiple vouchers to a single experience or moment, irrespective of where the vouchers were purchased. For instance, a customer cannot use one voucher for an on-site experience and immediately or concurrently use another voucher for take-out, delivery, or drive-thru services.

Vouchers are subject to change. The terms and conditions of vouchers may change at any time, so be sure to check the latest information before using them.

Freatz Wallet

The balance in your Freatz wallet remains valid for a period of one year. If there is no activity, such as a deposit or withdrawal, within this one-year span, the remaining balance will lapse and be permanently forfeited.

Withdrawal Threshold: Please note that the smallest sum you can withdraw from Freatz is $10. Withdrawal requests for amounts less than $10 will not be processed.

Requesting a Withdrawal: Once your Freatz Wallet balance has reached or goes beyond $10, you are allowed to make a withdrawal request. If the withdrawal is requested under a Zelle ID, the transfer will be completed within a maximum of 7 business days. In the case of an ACH transfer (utilizing banking information and routing number), the processing time is subject to our partner banks' timelines, which typically falls between 2 to 5 days. Please be aware that withdrawal transactions may be subject to a processing fee.

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.